Privacy policy

Privacy Policy

This Privacy Policy describes how One Accord Clothing (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our store (the “Site”).

We are committed to protecting your personal data in accordance with the Data Privacy Act of 2012.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Information You Provide

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via third-party providers)

Order Information

Products purchased
Order history
Preferences

Device Information

IP address
Browser type
Time zone
Cookies and tracking data

2. How We Use Your Personal Information

We use your personal information to:

Process and fulfill your orders
Provide customer support
Communicate with you (order updates, confirmations)
Send marketing messages (only if you opt in)
Screen orders for potential risk or fraud
Improve and optimize our website and services
Comply with legal obligations

3. Sharing Your Personal Information

We do not sell or rent your personal information.

We may share your data with trusted third parties, including:

Shopify – to power our online store
Payment providers – to process payments securely
Delivery partners – to ship your orders
Email/SMS platforms – for communication and marketing

We may also share your information if required to comply with laws or protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep your shopping session active
Remember your preferences
Improve website performance
Analyze traffic and behavior

You can manage or disable cookies through your browser settings.

5. Data Retention

We retain your personal information only for as long as necessary to:

Provide our services
Fulfill orders
Comply with legal and regulatory requirements

When no longer needed, your data is securely deleted or anonymized.

6. Data Security

We take reasonable steps to protect your personal information using appropriate technical and organizational safeguards against unauthorized access, disclosure, or misuse.